Release Notes

Last Update: October 1, 2020

Note: Starting Jan 6, 2021 NEON Personnel Tracker will no longer support Android devices that run on Android x86.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • New Feature: Double-clicking NEON files (.neon, etc.) will now open them in NEON Command. You can also drag and drop files into the visualizer window to open them.
  • New Feature: Custom Terrain - Allows users to configure additional terrain tile sources.
  • Bug fixes.


  • Bug fixes.


  • New Feature: Custom Base Maps - Allows users to configure additional base map tile sources.
  • Bug fixes.


  • New Feature: Offline Mode - Allows for users to activate and use NEON software without communicating with the NEON Cloud.
  • Improved location accuracy when tracking with internal phone sensors.
  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Improved GPS assurance capabilities.
  • Bug fixes.


  • New Feature: A pin is now placed on the map indicating the exact location when performing a search.
  • Bug fixes.


  • Bug fixes.


  • Improved the login workflow on Personnel Tracker.
  • Bug fixes.


  • New Feature: Added the ability to import an OSM building into NEON Command. See documentation for more details.
  • New Feature: The base map layer can now be gray scaled in NEON Command.
  • New Feature: The base map layer can now be gray scaled in Personnel Tracker.
  • New Feature: Added the ability to disable Android GPS for use in the navigation algorithms.
  • Note: There is a scheduled maintenance period on Wednesday 16 October at 10 am EDT. During this time, TRX will be updating the NEON server to improve tracking data storage and you may temporarily be unable to access your Cloud Tracking History data during the scheduled maintenance period. If you have any questions, please feel free to contact us at
  • Bug fixes.


  • New Feature: Added configuration options to connect to a generic GPS device via USB.
  • Bug fixes.


  • Bug fixes.


  • Bug fixes.


  • Improved heading accuracy while traveling in a vehicle.
  • Note: NEON cloud services now require TLS 1.2 as of 8/7/19.
  • Bug fixes.


  • Bug fixes.


  • New Feature: Personnel Tracker Validation mode now includes GPS and Wi-Fi corrections.
  • Bug fixes.


  • New Feature: The NEON Command measurement tool (Ctrl + Right Mouse Drag) now includes compass bearing in addition to distance.
  • Improved the NEON Downloads page making it easier to find the most recently released downloads.
  • Bug fixes.


  • New Feature: Personnel Tracker now displays the status of GPS at the top of the screen. See the documentation for more details.
  • New Feature: Personnel Tracker and Command now have the option to show the password on the login screen.
  • Note: In Personnel Tracker, the user is now notified of any pending uploads when attempting to quit the application.
  • Bug fixes.


  • New Feature: The Personnel Tracker user interface has been completely redesigned. The new navigation drawer can be opened by clicking the icon in the top left of the screen or by swiping from the left edge of the screen. See the documentation for more information.
  • New Feature: In Mapper mode, tracking history is now stored in the NEON cloud. Tracking history can be accessed in NEON Command for after action review.
  • New Feature: Added support for external USB u-blox GPS receivers.
  • Improved bandwidth usage by adding additional compression.
  • Improved tracking in vehicles.
  • Bug fixes.


  • Bug fixes.


  • New Feature: The Tracking Unit firmware now enables future updates to be transferred automatically in the background. When new firmware is ready to install a banner will be displayed at the top of the screen. You can click on the banner to update the firmware immediately or dismiss the banner to update the firmware the next time the Tracking Unit is power cycled to avoid interruptions while tracking.
  • New Feature: The Tracking Unit firmware now enables future updates to be transferred using a USB connection.
  • Note: The Android app now requires Android API 21 (5.0) in order to be installed.
  • Note: NEON Command now requires .NET 4.7.2. If .NET 4.7.2 is not installed the installer will download and install .NET 4.7.2.
  • Bug fixes.


  • New Feature: Added a prompt to select a Tracking Unit if you start the app without one selected.
  • New Feature: Added a common root folder to keep all NEON logs (.nav, etc.). All files are now stored at the root of the SD card in the “NEON” folder. You will be prompted to move your current files upon starting the app.
  • New Feature: Added multi-select in NEON cloud file selector.
  • Note: When using the offline buildings feature, building files will be stored in NEON/Maps on Android.
  • Bug fixes.


  • Updated Tracking Unit selection menu. It’s now easier to see which device is currently active.
  • New Feature: Added a popup message when an NFC tag is scanned to show that it was read by NEON.
  • Improved the ability to maintain accurate heading while dead-reckoning in infrastructure denied areas.
  • Bug fixes.


  • New Feature: Added a beacon update tool in the settings menu. This tool can be used to update multiple Beacons and/or Tracking Units at once.
  • Note: Floor plans are now grayscale by default. In Mapper Mode, basemap tiles are also grayscale by default. In the settings menu there is an option to disable grayscale mode.
  • Bug fixes.


  • New Feature: When setting a new password, users will no longer be able to use passwords that have been involved in known data breaches.
  • New Feature: Added ability to change your password on the user profile page of the NEON website.
  • Improved Android user interface by automatically remembering the last selected floor of each building.
  • Note: The firmware update for this release is mandatory due to ranging updates. Please update all Tracking Units and Beacons.
  • Bug fixes.


  • New Feature: Added support for mapping generic NFC tags. In Mapper mode, users can scan and place NFC tags by aligning the Android’s NFC reader with the tag. Generic NFC tags cannot be placed in NEON Command, but they can be moved or deleted once placed in Mapper mode.
  • Note: The first time you start NEON after this update, you will be prompted to accept several runtime permissions (storage, location, etc.). The permissions themselves have not changed - the only change is how they are presented to you.


  • The Personnel Tracker and Mapper apps have been combined into one “Personnel Tracker” app. You can switch between Tracker and Mapper mode using the drop down menu.
  • Subscription administrators can now define who has “Mapper” permissions. Only users with the “Mapper” permission will be able to switch to mapper mode. By default, all existing users have the “Mapper” permission.
  • Improved Tracking Unit selection when using a USB OTG cable. When the Tracking Unit is connected to the Android device it is now automatically selected.
  • Advanced Feature: Long touch on the check-in icon to select either a standard or terrain check-in. Terrain check-ins force the constraint to occur on the ground instead of in a building. This is useful when tracking above underground buildings.
  • Bug fixes.


  • Improved check-in response time in the Android user interface.


  • Bug fixes.


  • Improved TRX beacon firmware upgrade process. If a beacon is plugged into USB it will now automatically power on the beacon when the upgrade is complete.
  • Improved the login failure messages on NEON Command.


  • New Feature: Added the ability to track on sky bridges. Sky bridges can be added in NEON Command in the building editor.
  • Improved elevation results by addressing pressure anomalies.
  • Added a new floor confirmation dialog in Mapper. Mappers are now required to select a floor after a transition.


  • Improved feature detection usability in Mapper. The camera now zooms to the detected feature when merging or creating a new one.
  • Improved the check-in button to make it clear when you are checking in outside or on a floor in a building.
  • Improved utilization of GPS when you are inside of a building.


  • New Feature: L-Shaped stairs can now be created in NEON Command.


  • New Feature: Added outdoor WiFi mapping, tracking, and visualization.
  • New Feature: Added a setting to set the floor plan to a gray scale color scheme.
  • New Feature: Added the option to add an origin point to floor plan for improved rotation and scale in NEON Command.
  • New Feature: Error bounds are now displayed in 3D in NEON Command.
  • Improved the Ultra Wide Band location sharing options.
  • Improved the floor plan alignment tool by allowing control points to reference other floors in NEON Command.