To use the NEON Personnel Tracker application for Android, the user must download and install the Android application package file (.apk) on the Android device. Since the application is not available on the app store, the user will need to visit the NEON website to download it. The software may be downloaded directly onto the Android device or sideloaded. In order to access the software downloads page, the user will need a NEON account.
NEON Personnel Tracker is available for download at https://neon.trxsystems.com.
The user will need a username and password to access the downloads page, which will be created during registration. NEON account invitations are emailed to the user upon receipt of a purchase order.
When the user signs in, a downloads tab will become accessible.
The tab includes downloads for the applications that are enabled by the user’s license. In this case, NEON Command and NEON Personnel Tracker are available for download.
The current version of software is displayed on the top, which is the recommended version to use. Three previous versions are also available in case the software needs to be rolled back. The software can be downloaded by clicking on the blue NEON Personnel Tracker button.
Note: Each Android device handles file downloads differently. Typically, the file will show up in the notifications bar at the top of the Android screen.
If the Android device is unable to connect to the internet, the NEON Personnel Tracker software may be downloaded onto a computer and then copied or sideloaded onto the Android device. The steps include:
- Open a web browser and navigate to https://neon.trxsystems.com.
- Provide login credentials and navigate to the Downloads page.
- Click on the blue NEON Personnel Tracker button to download the software onto the computer.
- Use a USB cable to connect the Android device to the computer and then drag and drop the Personnel Tracker .apk file onto the Android device.
- Navigate to the file location using a file explorer on the Android device.
The NEON Personnel Tracker .apk file can be installed by tapping on the file name using a file browser. The user may need to allow the install from an unknown source permission in order to install the application. Once the application is installed, the app icon is visible on the apps screen.