Notification Banners

The Personnel Tracker app will show a banner notification in a few different scenarios that are outlined below.

No Tracking Unit Selected

This banner is displayed when a Tracking Unit is not selected. See the article on pairing a new Tracking Unit for more information.

Tracking Disabled

No Internet Connectivity

This banner is most often displayed when the Android is transitioning between using Wi-Fi and cellular communications. The banner indicates that there is not a connection to the NEON cloud, therefore, any changes made to the building model, references, and other user locations will not be displayed until connectivity is regained.

Offline Banner

Tracking Unit Firmware Update Available

This banner is displayed when there is a Tracking Unit connected and there is a firmware update available for it. The firmware can be loaded and installed by tapping on the “update banner” and following the updater wizard.

Update Tracker